Terms of Service.

Our basic hosting service includes:

• ▸Website hosting supporting static HTML/CSS/JavaScript sites, WordPress installations, and Docker container deployments
• ▸SSL certificate installation and maintenance
• ▸Daily automated backups with 30-day retention
• ▸24/7 server monitoring and uptime management
• ▸Email technical support
• ▸99% uptime guarantee

Our comprehensive digital solution includes:

• ▸Professional website design and development
• ▸Mobile-responsive layout optimization
• ▸Content management system implementation
• ▸Monthly website updates and maintenance
• ▸Monthly SEO optimization and performance reports
• ▸Google Business profile setup and ongoing management
• ▸Local SEO optimization for Arizona market
• ▸Direct access to founder's contact information
• ▸24-hour response guarantee for all requests

Project-based development services including:

• ▸Custom web applications
• ▸iOS and Android native mobile applications
• ▸Business process automation and AI solutions
• ▸Third-party system integration and API development
• ▸Enterprise software solutions

• ▸Hosting Only and Professional Package services are billed monthly in advance
• ▸Payment is processed automatically via Stripe on your billing date
• ▸All prices are in USD and exclude applicable taxes
• ▸Price changes require 30 days advance notice

• ▸Custom projects are billed based on agreed milestones
• ▸50% deposit required to begin work
• ▸Remaining balance due upon project completion or milestone achievement
• ▸Additional work outside original scope billed separately

• ▸Services may be suspended for accounts 7 days past due
• ▸A $25 late fee applies to overdue accounts
• ▸Service restoration requires payment of all outstanding balances plus late fees

• ▸We guarantee 99% uptime for all hosting services
• ▸Downtime credits automatically applied for outages exceeding this threshold
• ▸Planned maintenance excluded from uptime calculations

• ▸Professional Package clients receive guaranteed response within 24 hours
• ▸Hosting Only clients receive response within 48 hours during business days
• ▸Emergency support available for critical issues

• ▸All code, development frameworks, proprietary methods, and technical solutions remain the exclusive property of Ligma Digital LLC
• ▸Clients receive a non-exclusive license to use delivered websites and applications
• ▸Source code and development methodologies are not transferred to clients

• ▸Clients retain full ownership of their content, data, images, and business information
• ▸Clients grant Ligma Digital LLC license to use content solely for service delivery
• ▸Client logos and branding may be used in our portfolio with permission

• ▸Ligma Digital LLC reserves the right to review client content at any time
• ▸Violations result in immediate service termination with full refund
• ▸Clients have 24 hours to correct minor violations before termination
• ▸Severe violations result in immediate termination without notice

• ▸Clients are solely responsible for all content published through our services
• ▸Clients must ensure compliance with all applicable laws and regulations
• ▸Clients must provide accurate information and maintain current contact details

• ▸Subscription services may be cancelled at any time with 30 days written notice
• ▸Cancellation takes effect at the end of the current billing period
• ▸No refunds for partial months except as specified in our Refund Policy

• ▸We may terminate services immediately for content policy violations
• ▸We may terminate services with 30 days notice for non-payment
• ▸We may terminate services immediately for breach of these Terms

• ▸Client access to services ceases immediately upon termination
• ▸Client data will be available for download for 30 days after termination
• ▸All outstanding balances become immediately due upon termination

• ▸Services provided "as is" without warranties beyond those explicitly stated
• ▸We are not liable for indirect, incidental, or consequential damages
• ▸Total liability limited to amounts paid by client in the 12 months preceding the claim

• ▸We are not liable for service interruptions due to circumstances beyond our control
• ▸This includes natural disasters, government actions, internet outages, or third-party service failures

• ▸These Terms are governed by Arizona state law
• ▸Any disputes subject to jurisdiction of Arizona courts

• ▸Good faith negotiation required before formal legal action
• ▸Mediation preferred for dispute resolution
• ▸Client may file complaints with Arizona Attorney General if resolution cannot be reached