legalprivacy-policy
All documents

Privacy Policy.

Effective
December 13, 2024
Updated
December 13, 2024
§1

Company information

Contact
Ligma Digital LLC
10105 E Via Linda Ste 103 PMB 1221
Scottsdale, AZ 85258
(480) 318-2950
§2

Introduction

Ligma Digital LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

§3

Information we collect

3.1Personal information

We collect personal information that you voluntarily provide to us when you:

  • Register for our services
  • Make a purchase or payment
  • Contact us for support
  • Subscribe to our communications
  • Participate in surveys or feedback

Types of personal information collected:

  • Name and contact information (email, phone number, address)
  • Business information (company name, website, industry)
  • Payment information (processed securely through Stripe)
  • Communication records and support tickets
  • Project files and business materials for service delivery

3.2Automatically collected information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website information
  • Usage patterns and preferences

3.3Cookies and tracking technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior via PostHog
  • Improve our website functionality and user experience
  • Provide personalized content and recommendations

Types of cookies we use:

  • Essential cookies for website functionality
  • Analytics cookies via PostHog for usage statistics
  • Preference cookies to remember your settings
  • Marketing cookies for relevant communications (with consent)
§4

How we use your information

4.1Service delivery

  • Provide and maintain our hosting, development, and digital marketing services
  • Process payments and manage billing through Stripe
  • Communicate about your projects and service updates
  • Provide technical support and customer service
  • Deliver monthly reports and performance analytics

4.2Business operations

  • Improve our services and develop new offerings
  • Conduct internal analytics and research
  • Comply with legal obligations and business requirements
  • Protect against fraud and unauthorized access
  • Maintain accurate business records

4.3Marketing communications

  • Send service updates and important notifications
  • Provide marketing communications about our services (with consent)
  • Share relevant industry insights and tips
  • Invite participation in surveys or feedback requests
§5

Information sharing and disclosure

5.1Third-party service providers

We share information with trusted third-party providers who assist in our operations:

Stripe — payment processing
  • Payment card information and transaction data
  • Customer billing information and payment history
  • Stripe's privacy policy governs their handling of payment data
PostHog — website analytics
  • Website usage data and user behavior analytics
  • Anonymized traffic patterns and performance metrics
  • PostHog's privacy policy governs their data handling
Email service providers
  • Contact information for service communications
  • Email engagement and delivery metrics
  • Used solely for authorized business communications
Cloud hosting providers
  • Website files and application data for hosting services
  • Backup data for disaster recovery purposes
  • Technical information for server management

5.2Legal requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our Terms of Service
  • Prevent fraud or other illegal activities
§6

Data security

6.1Security measures

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices
  • Multi-factor authentication for administrative access

6.2Payment security

  • All payment processing handled securely through Stripe
  • We do not store complete payment card information
  • PCI DSS compliance maintained through our payment processor
  • Secure tokenization for recurring billing

6.3Data breach response

In the unlikely event of a data breach:

  • Immediate investigation and containment procedures
  • Notification to affected individuals within 72 hours
  • Cooperation with law enforcement and regulatory authorities
  • Implementation of additional security measures as needed
§7

Data retention

7.1Active customers

  • Personal and business information retained during active service period
  • Communication records maintained for customer service purposes
  • Project files and deliverables stored for ongoing service delivery

7.2Former customers

  • Account data retained for 30 days after service termination for client retrieval
  • Business records retained for 7 years per Arizona legal requirements
  • Marketing communications ceased immediately upon service termination

7.3Payment data

  • Payment information handled according to Stripe's retention policies
  • Transaction records retained for tax and accounting purposes
  • Billing history maintained for dispute resolution
§8

Your privacy rights

8.1Access and correction

You have the right to:

  • Access your personal information we maintain
  • Request correction of inaccurate or incomplete data
  • Receive a copy of your data in a portable format
  • Update your contact preferences and communication settings

8.2Marketing opt-out

You can opt out of marketing communications by:

  • Clicking unsubscribe links in our emails
  • Contacting us directly at ryan@ligma.digital
  • Updating your preferences in your account settings

8.3Cookie management

You can control cookies through your browser settings:

  • Block or delete cookies from our website
  • Disable tracking technologies (may affect website functionality)
  • Opt out of analytics tracking through PostHog settings
§9

California privacy rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information (subject to exceptions)
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights
§10

Contact information

10.1Privacy questions

For questions about this Privacy Policy or our privacy practices:

Contact
Ligma Digital LLC
10105 E Via Linda Ste 103 PMB 1221
Scottsdale, AZ 85258
(480) 318-2950

10.2Data requests

To exercise your privacy rights or request access to your data:

  • Email: ryan@ligma.digital
  • Subject line: "Privacy Request"
  • Include: your name, contact information, and specific request details

We will respond to privacy requests within 30 days of receipt.

Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.